Date 08.04.2025

Product Safety Recall

Innpro Robert Błędowski Sp. z o.o. recalls the LDNIO power strip, model SE3631, EAN number 6933138636312.

Product photo of LDNIO power strip, model SE3631, EAN number 6933138636312.
The underside of the power strip. Consumer information. Close-up of model name and manufacturer's address. Identification numbers can be found on the underside of the power strip.
Bottom of the power strip. Consumer information: product name, technical specifications, manufacturer's address, product model, QR code.

Information

Sales period

October 2022 – February 2025

Countries of distribution:

Slovakia, Czech Republic, Hungary, Italy, Bulgaria, Greece, Croatia, Denmark, Estonia, Germany, Lithuania, Latvia, Portugal, Romania, Slovenia, Poland

Sales channels:

Internetowe i stacjonarne punkty sprzedaży oferujące sprzęt elektroniczny i AGD, platformy sprzedażowe typu Allegro.

Key sales channels:

Poland: Allegro, Euronet, Terg Spółka Akcyjna, DELIS Sp. Z o.o.

Germany: Sertronics GmbH, IM-Trading GmbH

Slovakia: BENDR s.r.o., Retail Success s. r. o.

Czech Republic: NetComp, spol. s r.o., TAGEN s.r.o

Hungary: Dot-Compker Kft., Speedshop Kft.

Italy: CARTOTECHMANIA DI DONATO ROSA, LMCOMPUTERS SRLS

Bulgaria: DC 2008 OOD

Greece: G.GIATZITZOGLOU-K.TSAOUSIS O.E.

Croatia: IT vl. Mile Brkanovic

Denmark: avXperten ApS

Estonia: AS Effex

Lithuania: UAB LEDOK, UAB VARLE

Latvia: Infinitas SIA, SIA "Teravis"

Portugal: Aquário Electrónica SA

Romania: ifistore.ro SRL, SMART VOLT SRL, S.C. PMC Group Distributie S.R.L., EBASE SOFT SRL

Slovenia: Purpleheart d.o.o.

Why is this product dangerous?

In the power strip, the protective conductor (i.e. the one that protects against electric shock) has been soldered instead of being securely fastened in another, safer way. This is not in line with safety standards.

If such a solder joint becomes loose, for example due to heat or movement, the protective conductor may cease to function. In such a situation, the user may be exposed to electric shock or even fire.

What to do?

All customers who have purchased the above product are kindly requested to:

  1. Immediately stop using the product.
  2. Return the product to the point of sale where it was purchased or contact customer service to arrange for its collection. The product will be returned at no additional cost to the consumer.

Remedies for consumers

  1. Appropriate reimbursement of the value of the recovered product.
  2. Replacement of the recovered product with a safe product of the same type with at least the same value and quality.

Contact

For more information, please contact:

  1. [email protected] (Poland)
  2. [email protected] (other EU Member States)

We apologise for any inconvenience caused by this situation and assure you that we are taking all possible steps to ensure the safety of our products.

Thank you for your understanding and cooperation.

Pass on the information that the product is being recalled, especially if you know that it was given as a gift, lent or sold to someone else.